Privacy Policy

Who are we

SUPERIOR RENTAL SERVICES, LLC provides dumpster rental services for residential and commercial construction projects within a 30-mile radius of Longview and White Oak.  This privacy policy applies to all visitors and customers using or accessing our website for the services that we provide. It also applies our services that we provide and to human resources data of our employees and contractors.

SUPERIOR RENTAL SERVICES, LLC is a registered corporation in Texas, USA. Our mailing address is:

SUPERIOR RENTAL SERVICES, LLC
2808 Fairway Oaks Lane
Longview, TX 75605
USA

For any privacy-related questions, you can reach us at info@superiorrentaltx.com.

Sharing your data

We use third-party services (data processors) on our site. The extent to which your data is shared with these providers depends on your use of our services, and we list the specific third-parties in use (with links to their privacy policies) in the sections below.

Each third-party provider has been vetted by our security team to ensure that privacy policies and practices meet or exceed the same levels of compliance and standards that we follow. Where appropriate and available, we hold additional signed Data Privacy Agreements with these companies as an additional layer of accountability in order to help ensure your data is safe and secure.

We disclose potentially personally-identifying information only to our employees, contractors and affiliated organizations that (i) need to know that information in order to process it on our behalf or to provide services, and (ii) that have agreed, in writing, not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using our websites and services, you consent to the transfer of such information to them. We will not rent or sell potentially personally-identifying and personally-identifying information to anyone.

We may be required to disclose an individual’s personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.

If we ever were to engage in any onward transfers of your data with third parties for a purpose other than which it was originally collected or subsequently authorized, we would provide you with an opt-out choice to limit the use and disclosure of your personal data.

Cookies

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. We use cookies across our site to help identify and track visitors, their usage of our services, and their website access preferences. We describe the specific cookies used in the sections below. Visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using our websites, with the drawback that certain features may not function properly without the aid of cookies.

Personal Data We Collect

Email/Contact Forms

  • We use Microsoft 365 to process all internal email and communication with our customers. Microsoft’s privacy policy is available here.
  • Customers that email us, or use any of the contact forms on our website, will have their email address, IP address, and any data provided in the contact form or body of the email stored in Microsoft 365 archives.

Analytics

  • We use Google Analytics for tracking visitors and aggregating information about the traffic to our website. The Google Analytics privacy policy can be found here. You can learn more about how to opt-out of tracking in Google Analytics here.

Your Rights

You can request “to be forgotten” and we will erase any personally identifiable data we have about you. Of course, this excludes data we need for administrative or security purposes or if we are required by law to retain some of the data.

An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data, should direct his/her query to info@superiorrentaltx.com. We will respond within a reasonable timeframe, not to exceed one week.

Protecting Your Data

The security and reliability of our service is our number one priority. We invest heavily in the training of our staff and our infrastructure to ensure that best practices are followed in everything that we do.

See wordpress.org/about/security for details on the security of the WordPress core itself.

  • Prevention is best when it comes to security, and as a first step, we follow all WordPress Code Standards in the plugins that we build and use.
  • In addition, we have an extensive internal review and Quality Assurance process in place specifically to prevent potential security vulnerabilities in our plugins and services.
  • Every SUPERIOR RENTAL SERVICES, LLC employee and contractor goes through background checks and an onboarding process that includes a trial period where access to customer data is provided only when working directly under the supervision of another staff member.
  • All staff only have access to systems that are directly required to complete the functions of their job. We use dual factor authentication for all critical systems and communications services.

Data Breach Procedures

Should any event occur where customer data has been lost, stolen, or potentially compromised, our policy is to alert our customers via email no later than 48 hours of our team becoming aware of the event. We will also report such incident to any required data protection authority. We will work closely with any customers affected to determine next steps such as any end-user notifications, needed patches, and how to avoid any similar event in the future.

Privacy Policy Changes

Although most changes are likely to be minor, SUPERIOR RENTAL SERVICES, LLC may change its Privacy Policy from time to time, and in SUPERIOR RENTAL SERVICES, LLC’s sole discretion.